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Originating in the healthcare sector, the Mangomoment has since become a wellknown concept and is rapidly conquering the world.

Mangomoment: a moment of 'Read more…


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  • Publisher: acco
  • Published: March 16, 2020
  • Book - Softcover
  • Edition 1
  • ISBN: 9789463440219

About the author

Kris Vanhaecht (KU Leuven) is associate professor in quality and patient safety. He developed and researched the Mangomoment concept together with his team of co-authors and with the support of Kom op tegen Kanker (Stand Up to Cancer) and several international healthcare organisations. All proceeds from this book will be donated to the KU Leuven Mangomoment Fund, which supports research and education into quality and customer-centredness in patient care (www.mangomoment.org).
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